It’s a common misconception that booking hotels, rental cars and airfare for business travel (or any type of travel!) through a travel website will save you time and money. However, that couldn’t be further from the truth. From hidden fees to impossible cancellation policies, discover what these websites aren’t telling you.
Travel booking websites have been known to practice some questionable tactics such as showing different and more expensive options to Mac vs. PC users, not showing the consumer every option, not actually guaranteeing reservations and complicating cancellations or trip changes. In even worse cases, travel websites have been accused of changing travel dates without the consumer knowing and raising the traveler’s total cost after booking is complete.
Read the fine print
It’s common practice to skim over fine print . . . any fine print. However, oftentimes, you’ll find something that weren’t aware of by simply reading through the terms and conditions before booking on a travel website. Unreasonable or non-existent cancellation policies, extra booking or insurance fees and policies that allow the website to unexpectedly change or cancel your reservation are all things to look out for. Think to yourself, why is this information buried in the fine print? Do you still want to book through a website that’s deliberately trying to hide something from you?
The solution to this problem is really quite simple — book travel through a travel management company. With a TMC, you’ll get custom and personalized service, guaranteed reservations, a negotiated low price, service and support throughout the booking process and the duration of the trip and exclusive perks you can’t get on your own. When it comes down to it, there are no surprises and no hidden fees when you book with a travel management company. What you see is what you get . . . and when it comes to travel, that’s exactly what you want.
If you’re still booking travel through an online booking website, it’s time to reevaluate your process to see how and where you can save money. Contact us to get started!