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How Employee Booking is Hurting Your Bottom Line

With the technology available to most business travelers, it’s easier (and more tempting!) than ever for an employee to book a simple work trip on their own. So much so that many companies wonder if it’s even worth it to hire a travel management company. We’re here to tell you that yes, it is.

Allowing employees to book travel on their own may be costing you more money than you think. Discover how working with a travel management company (TMC) can help you identify and alleviate some of these costs in order to improve your bottom line.

How employee booking is costing you money

Employees are focusing their time on booking travel

If your employees are booking and managing travel on their own, they are probably doing it at work while they should be focusing on their job. A travel management company standardizes the process and does the majority of the work for the traveler. Even when the traveler needs to get involved (submitting expenses, etc.), a TMC can offer innovative technology that makes the tasks quicker and more efficient.

Employees aren’t following your travel policy

One of the most difficult parts of managing a travel policy is trusting that all of your employees are in compliance. Sure, a flight upgrade or one night in a more expensive hotel here and there may not seem like a lot but, but when many employees are doing it, it can certainly add up. A TMC will ensure they are booking travel for your employees that will comply with the exact regulations laid out in your policy.

Employees book through many different vendors

While it may be your employee’s favorite airline or hotel, it may not actually be the best deal. TMCs can save your company money by consolidating bookings to just a few vendors. When you book through your company’s select airlines, hotels or rental car companies, you and your employees will reap the benefits of preferred pricing, exclusive deals and free upgrades.

Employees don’t know how best to handle unused tickets

When an employee books on his or her own and can’t make the flight (due to illness, an emergency or any other reason), it’s difficult, and oftentimes impossible, to recoup the full cost of the ticket. A TMC can void these tickets for you, sometimes before the company even gets charged for them. This way, instead of having an unused ticket, a travel management company can usually help employees to rebook with no extra charge.

Employees aren’t receiving maximum rewards

When managed correctly, frequent flyer programs can save companies hundreds of thousands of dollars each year. When employees book on their own, they may not care to take note of the points and miles that could be earned. By consolidating your vendors and strategically booking, a TMC works to ensure that companies are earning and redeeming frequent flyer benefits effectively.

Are your employees still booking travel on their own? It might be time to rethink your travel management options. Professional Travel can help! Call us to begin discussing your unique business travel needs.

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