Meet Our Travel Agents

Attracting and keeping the area’s best and brightest travel professionals has driven the success of Professional Travel for 50 years. The knowledge, contacts, and experience represented by more than 200 coworkers cooperating to deliver travel to our clients is our greatest asset. The buying power of our large agency means travel suppliers respond to our requests on behalf of our loyal clients, many of whom have been with us for decades. We strive to deliver intelligent solutions and personalized options in order to best serve our clients and maximize the value of their travel investment.

We are people-people with good, solid mid-western values.

We don’t have layers of management because that only serves to impede decision-making. Everyone on our staff understands their role and how critical it is to delivering quick solutions for our clients.

We are a company with strong values that we live by every day. This is one of the reasons why our employee turnover is just 1 percent and our client retention is 98 percent.

Experienced Agents means a better experience when you travel

Teresa Godale Sikula teresas@protrav.com

Teresa is leisure consultant at the Beachwood (East) office. She graduated from Lakeland Community College with an Associate Business Degree in Travel & Tourism and also from their Hospitality Management Program. Teresa has been an agent for 19 years, remembering her first year as an agent she celebrated her 21st birthday. Teresa currently books leisure, group travel, destination weddings, and can assist in corporate travel arrangements for Domestic and or International travel. Teresa is a Sandals/Beaches Certified Specialist, and also has completed specialist programs on the Riviera Maya, Hawaii, Bahamas and Aruba. Teresa has traveled to Hawaii, sailed on numerous cruises, taken many trips to Mexico and the Caribbean and looks forward to making her way to Europe.

Evelyn Pajak evelynp@protrav.com

Professional Travel’s Cancun and Riviera Maya expert, Evelyn’s yearly trips there keep her up to date on the quality of the hotels we recommend to our travelers. Cruises, Hawaii, European tour packages are very familiar to her after 15 years of planning travel for thousands of clients. She is a Certified Sandals Specialist as well for destinations like Hawaii, Las Vegas, and multiple Caribbean Islands. Evelyn has extensive knowledge Walt Disney travel product and did a recent update tour in December as part of our Disney Earmark Agency affiliation. Professional Travel is once again an Apple Vacations Premier Partner agency and Evelyn is one of the top producing agents.

Jim Sopko jims@protrav.com

Jim began his travel experience after college when he spent a year backpacking through Europe, Africa, and Alaska. He sat amongst mountain gorillas in Rwanda, reached the summit of Mt. Kilimanjaro, camped in Denali National Park and spent a month living in London as a local. He enjoyed this trip so much that he spent another year traveling in Asia: by train in China for 3 months, trekking the Himalayas of Nepal, and enjoying the beaches of Thailand. Jim has traveled extensively in western North America, visiting and hiking through most of the US National Parks and many in Western Canada. It was only natural for Jim to follow a career in the travel industry, graduating from Ohio Travel Schools. While he is an aficionado of resort and cruise vacations, he stills seeks out the exotic with visits to the Galapagos islands, the Pantanel of Brazil, Machu Picchu and backpacking in Hawaii Volcanoes National Park. Jim’s range of destination knowledge covers 6 continents – and he plans to get that the elusive 7th one as soon as possible.

Patricia Guzowski patriciag@protrav.com

Pat has traveled extensively through Europe and often to her favorite country, Ireland. In all, she has traveled to 15 countries in Europe. Pat specializes in travel for individuals and families interested in taking cruises, staying at resorts, or family reunion destinations. After a successful career as an English teacher, Pat entered the travel industry and now has over 17 years of experience. Among her favorite trips to plan are the many honeymoons and destination weddings that she arranges. She is a graduate of Hawaii Visitor’s Association classes, has Commodore Status with Princess Cruises, and is a graduate of Wow University, the highest training with Royal Caribbean and is a trained Disney World travel specialist. Pat specializes in Apple Vacations to The Caribbean and Mexico. Professional Travel is proud of our premiere status with Apple Vacations.

Charlene Doll charlened@protrav.com

After 10 years of the Jet Set lifestyle, (having worked for United airlines for a decade!) Charlene took her travel career to the next level, and now has over 25 years of experience as a top travel counselor. She is completely proficient at the many aspects of Vacation as well as business travel, no matter if the destinations are domestic or international. Well versed on the most popular vacation spots, Charlene is also adept at handling the more off the beaten path vacations and independent travel requests we get. Among her favorite trips to plan are those for honeymooners; “To be trusted with a couples most memorable trip is quite an honor” and can make for lifelong clients. Charlene relaxes on weekends by spending time as a therapeutic horseback riding instructor making disabilities disappear thru the power of the horse.

Michael Benz – Director of Leisure Travel Operations mbenz@protrav.com

Specializing in Custom designed International Travel for individuals, groups, and corporations and now celebrating “over 25 years” of travel industry experience, Mike joined the Professional Travel Team in 2010. A veteran of 30+ cruises throughout the Caribbean, Europe and Alaska, Mike is also a recognized expert on travel in Alpine Europe including; Germany, Austria, Italy, Slovenia, and Croatia. Having been to more than 20 different islands in the Caribbean, Mike also lays claim to being the agency’s ‘beach activity expert’! Hobbies include “any kind of water sport, over, under or frozen”, world geology, astronomy, science.